Effective Date: 1st January 2025
API Partner Infotech Private Limited ("API Partner", "we", "us", or "our") operates the website and payment platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect the following personal information when you register, use our services, or contact us:
- Full name, email address, phone number
- Business name, GSTIN, PAN, and other KYC documents
- Bank account details for payouts
- Billing and shipping address
- Login credentials (encrypted)
Automatically Collected Information
- IP address, browser type, device information
- Pages visited, time spent, and navigation patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our payment services
- To process transactions and send related notifications
- To verify your identity and comply with KYC/AML regulations
- To improve our platform, products, and user experience
- To communicate updates, offers, and support information
- To detect and prevent fraud, unauthorized access, and security threats
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Banking and payment partners: To process transactions securely
- Regulatory authorities: To comply with legal obligations
- Service providers: Third-party vendors who assist in operations (hosting, analytics, communication)
- Law enforcement: When required by law, court order, or government request
4. Data Security
We implement industry-standard security measures including:
- PCI DSS Level-1 compliance for payment data
- 256-bit SSL/TLS encryption for data in transit
- AES encryption for data at rest
- Regular security audits and vulnerability assessments
- Role-based access controls and multi-factor authentication
5. Cookies
We use cookies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the platform.
6. Data Retention
We retain your personal information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are retained as per applicable financial regulations.
7. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your account and personal data (subject to legal requirements)
- Opt-out of promotional communications
- Withdraw consent where processing is based on consent
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: